In India, millions of people are dependent on government services, but the complexity of government processes makes it harder for people to get the work done in stipulated time period. Design thinking can turn these complex procedures into simple experience. Design Think is the human-centric approach, the user is at the heart of the search for solutions, and so are the citizens for the government.
Design thinking has the power to transform government offices into streamlined services that can empower government employees and drastically improve access to those services for citizens who need them most.
Design thinking has the ability to help the government offices in:
- Engaging with citizens
- Enhancing operations
- Innovating across the public management challenges
GLIMPSE OF FEW GOVERNMENT PROJECTS
| Department | Attendees |
|---|---|
| Design Thinking - an approach to Creative Leadership & Innovation in e-Governance (1day workshop) for National Institute of Smart Government (NISG) | CIO training program (Senior IAS officers from across diverse domains) |
| Strategy Formulation for Citizen-Centric Services using Design Thinking approach (1/2 day workshop) for National e Governance Directive (NeGD) | CIO training program: Strategy and Champion Level (Senior IAS officers from across diverse domains) |
| Strategy Formulation, Vision and Road map workshop for NeGD - Ministry of Electronics and Information Technology (1-day workshop) | Participants belonged to the following departments-Strategic planning, Project Consulting, Capacity Building, and Research and Innovation |
| Design Clinic approach for Project formulation (3-day workshop) | Participants from NISG along with IIM Vizag students worked upon 4 focus areas of NISG to find challenges and solutions. |
| Design Thinking for Digital Transformation at Airport Authority of India (3-day workshop) | Department-specific workshop that worked upon Action Plan for Digital Transformation of the organisation. |
| Design Thinking for Digital Transformation at Airport Authority of India (1-day workshop) | 17 department heads participated in the workshop that was focused on the vision and strategic road map for the Digital Transformation of the organisation. |
| Design Thinking for Consulting in e-Governance: From Vision to Ahmedabad (2-day workshop)Implementation at IIM | Program conducted for Final Year MBA students of IIM Ahmedabad to enable them to provide consultancy services for strategy and implementation of an egovernance initiative. |
Design thinking has the ability to simplify difficult problems.. Still confused , Call us now on +919909206067, or send us an email at hemant.trivedi@explorra.org